This is a great book for those of you truly wanting to create, structure and demonstrate a solid, integrity-based business environment with principles that apply to customers, vendors and maybe most importantly, your own personnel. It is written by Stephen M.R. Covey, co-founder and CEO of CoveyLink Worldwide. Mr. Covey is a sought-after and compelling keynote speaker and advisor on trust, leadership, ethics, and high performance, he speaks to audiences around the world.
We have highly encouraged the reading of this book to our employees as a resource, despite that fact that we have always managed our business with the basic principle of Trust. However, The ‘Speed of Trust' definitely has brought into focus the actionable behaviors that inspire trust within not just our ‘key' relationships....but all of our relationships.
Within our company, Trust is not just a measure of honesty (although that is obviously part of it), but moreso an all encompassing virtue adhered to from our workers on the shop floor, to the highest executive level. We feel that all employees must be held to a standard of trust that employs honesty, integrity, character, humbleness, work eithic and a 'do the right thing' mentality. We monitor these attributes in our people and firmly believe it contributes to the success of our business.
As stange as this sounds, we apply this same analysis to our vendors and clients in the marine fender business as well. You cannot do business with someone that you do not trust to do their part in a project. That means doing what they say they are going to do, when they say they are going to do it, the first time, every time. In other words if you have trust, you have confidence and that makes the business process easier and likely more profitable for everyone. The Speed of Trust has helped us further integrate this concept into our company. Our business is better for having read this valuable resource.
If you'd like to hear about how Maritime uses these principles as a business guide, contact our Quality Manager Erik Reutling.